Privacy Policy

Harbert Roofing, Inc. ("our site", "this service", "we", "us", or "our online platform") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our online platform or engage with our services. We adhere to the principles of data protection and privacy laws applicable to our operations, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect various types of information to provide and improve our roofing services for residential and commercial clients across Northern California. The information we collect falls into two main categories:

• Information You Provide Directly

  We collect information that you voluntarily provide to us when you request a quote, inquire about our services (such as new roof installations, re-roofing, maintenance programs, waterproofing, architectural metal fabrication, or gutter systems), complete a contact form, or communicate with us directly. This information may include:

  • Your name
  • Physical address (for service location and billing)
  • Telephone number
  • Details about your roofing project or property (e.g., type of service needed, property specifications)
  • Any other information you choose to provide related to your service inquiry.

• Information Collected Automatically

  When you visit our website, we may automatically collect certain information about your device and browsing activity. This data helps us understand how visitors use our site and allows us to improve our online presence. This information may include:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring pages
  • Pages viewed on our site
  • Dates and times of access

  This information is primarily used for analytical purposes to enhance the functionality and user experience of our online platform.

How We Use Your Information

We use the information we collect for various purposes related to providing high-quality roofing services and maintaining our business operations, including:

• To provide, operate, and maintain our services, including scheduling and performing new roof installations, re-roofing, maintenance, waterproofing, and gutter system services.
• To provide you with quotes, estimates, and respond to your inquiries and requests.
• To communicate with you about your projects, service updates, and any information related to your engagement with Harbert Roofing, Inc.
• To process transactions and manage your service agreements, including GAF GoldElite™ extended warranties.
• To improve and optimize our online platform, services, and customer experience.
• To understand and analyze how you use our services.
• To detect and prevent fraudulent activities or security breaches.
• To comply with legal obligations and enforce our terms and conditions.
• For marketing and promotional purposes, such as informing you about new services or special offers, where we have a lawful basis to do so.

How We Share Your Information

We may share your information with third parties in certain circumstances:

• Service Providers

  We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

• Legal Compliance and Protection

  We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation or governmental request.
  • Protect and defend the rights or property of Harbert Roofing, Inc.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

• Business Transfers

  In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

• With Your Consent

  We may disclose your personal information for any other purpose with your explicit consent.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• The Right to Access

  You have the right to request copies of your personal data.

• The Right to Rectification

  You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The Right to Erasure

  You have the right to request that we erase your personal data, under certain conditions.

• The Right to Restrict Processing

  You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The Right to Object to Processing

  You have the right to object to our processing of your personal data, under certain conditions.

• The Right to Data Portability

  You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.

Data Security

We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your data protection rights, please contact us:

Harbert Roofing, Inc.
19799 Hirsch Court
Anderson, CA 96007